Do not request an ILL if less than 2 year old (for Fiction), or Non Fiction if less than 1 year old – ask borrower if would like to submit a purchase suggestion instead
ILLs can only be renewed by Ita, please contact her as she will have to contact the lending library
NSW State Library
does not ILL items from Mitchell library
does not ILL anything pre-1970 except if call no. JFR then they may lend
Universities, the National Library and State libraries (except the State library of NSW) charge $30.50 for ILL – this is passed on to the borrower
We don’t ILL DVDs as a rule, however staff can use their discretion as whether to ILL educational, research type DVDs. We no longer ILL TV series or movies.
Sign-in to ask relevant contacts any questions regarding ILLs.
CNRL has moved from email requests to the new Trove Partners Resource Sharing platform, ReShare. This replaces Libraries Australia Document Delivery (LADD) which we were not previously using. This has resulted in some changes to our workflows and increased supply demand from our own collection.
¶ We no longer require you to provide a suggested lender
Requests are now made using an automated rota process that fairly distributes requests across library services
However, we still suggest that you check if it is available before placing a request. If you can’t find it on Trove, ReShare won’t either.
Please only request one title at a time. If you’re asking for a whole series in one request, we then have to create individual requests for the remaining books which is very time consuming
Requesting ‘any title by this author’ is also very time consuming for us to process, please provide specific title details.
¶ Please ensure you provide an ISBN in your requests
It cuts down the time it takes for us to locate the item when creating the request in ReShare
It should be a 13-digit number, older titles may only have 10-digits
To help us manage the large amount of incoming requests, if your borrower is asking for every title by an author or everything in a series, please try to only place a couple of requests at a time
We can’t guarantee requests for entire series will come in order – avoid disappointment for the borrower, request the next book once the current title has arrived.
Feel free to use the manage messages section on a borrowers card to keep track of a borrower’s large requests.